Customer surveys
Employee surveys
Consumer surveys
E-mail marketing
Management diagnostics
Client Relationship Management [CRM]
Customer surveys:
is5 customer survey tools enable organisations to gather real-time insights into the opinions and behaviours of their customers.
Understanding this information improves the customer experience and in turn increases their loyalty and drives sales growth.
Organisations use our customer survey solutions to canvass both their own employees and customers: - critical in ensuring internal perceptions of customer needs and performance issues are in tune with customer opinion.
Find out more
Employee surveys:
Businesses use employee surveys to provide their people with the opportunity to express themselves openly. Completed in anonymity, employees can share their inner thoughts and views with the organisation.
is5 employee survey solutions highlight internal communication priorities by issue, department or region, and direct management time and resource to create and deliver quick and impacting actions.
Find out more
Consumer surveys:
An essential dimension of consumer feedback is Outsight, the sensitivity to know how we are seen.
Outsight, our consumer survey diagnostic provides this knowledge from critical sources- our customers and the people we rely upon to deliver our promises to our customers.
Organisations use our consumer surveys to provide insight into consumer preferences and actual needs, allowing more tailored propositions and communications to be sent.
Find out more
E-mail marketing:
Intuitive e-mail marketing tools enable businesses to send personalised, feature rich e-mail campaigns to specific segments of their contact database.
Using our e-marketing solutions, organisations track campaign respondents interest levels in real-time. This critical insight provides the platform for highly focused online marketing communications to prospects and customers with the inevitable increase in sales growth.
Find out more
Management diagnostic:
Being able to instantly appraise key communication and development issues is vital in today's business world.
Organisations utilise our management diagnostics to analyse whether they are a role model in terms of communication and staff development. Our diagnostics highlight internal communication blockages and focus the mind on the impact of being out of tune, either as a group or individual.
Find out more
Customer Relationship Management [CRM]:
Gain a deeper understanding of your customers and prospects to drive future sales.
is5 CRM solutions don't subscribe to the "one size fit's all notion".
Organisations using is5 CRM can create database segmentation reflecting products/services, sales pipeline stages and market sectors specific to their business.
Use is5 CRM solutions for a quick and accurate snapshot of your prospect and customer activity.
Find out more
